If your video is freezing or buffering when HD video is enabled, check your network connection. Make sure you follow the guidelines on how to enable HD when in a meeting or webinar. Įven with the setting enabled, your device must meet the bandwidth requirements. In the Zoom desktop client, click your profile picture, then click Settings.You can enable HD video, to utilize 720p or 1080p for high-quality video when in a meeting or a webinar. For more information, please see our requirements for Group HD. Note: Due to recent events with COVID-19, meetings in 720p-quality video are only available to Pro account users or higher, and only for meetings with a maximum of 2 participants 1080p quality is for special-use cases currently. Our HD video capabilities allow you to experience high-resolution video conferencing. How to improve meeting video and picture quality Enable HD video If you do not see a specific feature, you may not have access to use it. Note: Not all Zoom features are available in all regions and at all account levels.
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